Never per person. Add anyone, add any number of agents, and the price doesn't move.
You pick the scope of the organisation whose work flows into DocBrain. That scope sets the band. Inside the band you get unlimited people and unlimited AI agents, whether that is Claude Code, Cursor or CI jobs, plus unlimited questions, captures and generated docs.
There is no per-user counter anywhere in the product, and no per-user line on the invoice. The fee is fixed by the band. It does not move with how many people or agents actually use it.
"Users in connected scope" means the population whose sources are plugged in: one org, a division, or the whole company. You choose. That is also how the account grows: connect more of the org, move up a band. Expansion is a scope conversation, never a per-head negotiation with your finance team.
| Band | Users in connected scope | Annual, flat |
|---|---|---|
| Community | up to 25 | Free, forever |
| Growth | 26 – 100 | $10,000 |
| Scale | 101 – 300 | $25,000 |
| Enterprise | 301 – 750 | from $60,000 |
| Enterprise+ | 751 – 2,000 | Contact us |
| Global | 2,001 and up | Contact us |
Annual, paid up front.
Genuinely. This is not a crippled tier. Everything below is in the version you can self-host today, in production, at any size.
Why give away this much: the product only works if knowledge gets captured everywhere. Anything we gate reduces what gets captured, which makes the product worse for you and weakens the thing that makes us hard to replace. The free tier is our distribution and our proof.
We don't hold features back to create a reason to pay. What you get is us, on the hook and reachable.
If you need something specific written into a contract, whether that is a response-time commitment, indemnity, escrow or a particular deployment model, tell us what your team requires and we'll tell you plainly whether we can commit to it today.
With a seat-based tool, every person you add costs more, so companies ration access. But this product gets better the more people and systems feed into it. We're not going to charge you for making it work.
Coding agents both read from and write to DocBrain, and in a large engineering org agent traffic will overtake human traffic. Every per-seat vendor has to decide whether a bot counts as a seat, and both answers are bad ones. Ours is one line: agents are free, and agents make your knowledge base better.
DocBrain runs in your own infrastructure using your own AI provider. Every extra question costs us essentially nothing, so unlimited usage is something we can actually offer rather than a promise we'd have to claw back.
Then connect 40 people's sources and pay the band that fits. You set the scope. And if that scope is 25 users or fewer, you pay nothing at all.
We're an early company and we'd rather you heard this from us than found it out in a procurement review. Our commercial paperwork is still being finalised, and we are not going to publish a support SLA, an indemnity clause or a quality guarantee before we can stand behind it in writing. Several of those are being drafted now.
So if you need contractual commitments, the honest process is a conversation: tell us what your team requires, and we'll tell you what we can commit to today, what's coming, and what we can't do yet. You will not get a yes from us on something we can't deliver.
What isn't in question: the product is free to run in production at any size, forever, and nothing gets switched off if you stop paying. The licence we publish grants you permanent production use. That's a legal right you hold, not a promise you have to trust us on.
Or run it free for as long as you like first. Most people should.